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Helpdesk

Shared ticketing for the inboxes that matter — a branch's info@ address, or a project's feedback — so enquiries get answered by a team rather than lost in one person's email.

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Most local parties have an info@ address, and most of the time it lands in one volunteer’s inbox. Helpdesk turns those messages into tickets a group can work through together.

What it does

  • A central inbox per branch — everyone can see what’s come in, who’s picked it up and what was said
  • An inbox per project, so maintainers aren’t swamped when a tool gets a lot of feedback
  • Nothing clever — deliberately simple, because a helpdesk nobody uses helps no one

Access

Sign in with your Team Sign-in account. If your branch or project would like an inbox setting up, ask us.

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